Bowers Group is pleased to announce that they have achieved the latest ISO 9001:2015 Quality Management Systems Standard (to view the certificate, click here). Following months of rigorous examination of their procedures and performance relating to leadership, risk management, and satisfying customer requirements, this prestigious certification is a true testament to Bowers Group’s dedication to the highest levels of quality management and customer satisfaction.
ISO 9001:2015 is the newest update to the quality management system standard, which provides an integrated approach to quality management and continual improvement, helping businesses to monitor and manage quality across all operations, as well as achieving consistent performance and service. There have been radical changes made since the last revision, and ISO 9001:2015 ensures that the latest quality standard continues to maintain its relevance in today’s market place.
Bowers has improved standards of performance and service at all levels in line with the reviewed certification. This, in conjunction with Bowers’ existing UKAS accreditation to ISO/IEC 17025:2005 ensures its customers can have complete confidence that the Bowers range of products is designed and manufactured to the highest standard.
Operations Director Graham Keefe said: “We are delighted to have been awarded the world’s most recognised quality management standard. Here at Bowers Group, we have always placed quality at the heart of the business, achieving consistently high levels of performance and service. ISO 9001:2015 has allowed us to completely integrate and align quality management within our business strategies.”
Carla Whyte, UK Client Propositions Manager, BSI said: “Bowers Group should be proud that they have achieved certification to ISO 9001: 2015. With the new standard in place, they will find it easier to incorporate their quality management system into the core business processes and gain better business benefit.